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For returns, your item must be returned within 7 business days unused and in the original packaging.  Once your return is received and inspected for approval, your refund will be processed. A credit will automatically be applied to your credit/debit card or original method of payment, within 7-10 business days.  If you have any questions, please contact Mystery Queen at


Your items can be exchanged if they are defective/damaged upon delivery, and still in the original packaging.  You can exchange it for the same item, please send an email to Mystery Queen at  Items being returned can be mailed to: Mystery Queen, PO Box 752284, Las Vegas, Nevada 89136 USA. Customer Service telephone support Toll-Free: 855.927.1983 / Local: 702.751.9399.

Apologies, but shipping costs are non-refundable.